Legal
Charcom legal documents
All current Charcom legal documents. Click any one to read the full text. Effective dates and version hashes are shown next to each document, the version hash is what we record when you accept a document, so we can prove which version you saw.
⚠️ DRAFT, PENDING LEGAL REVIEW
This document is a working draft prepared by Charcom and is subject to revision following review by qualified legal counsel. Do not rely on this document as final legal advice.
- Terms of ServiceEffective 2026-05-04 ·
a4396eee4020…The master agreement between you and Charcom. Covers eligibility, billing, acceptable use, intellectual property, warranties, liability, and dispute resolution.
Read in full → - Privacy PolicyEffective 2026-05-04 ·
8d564725d8e5…How Charcom collects, uses, stores, and protects personal information. PIPEDA-compliant with notes on Quebec Law 25.
Read in full → - Founder Pricing AddendumEffective 2026-05-04 ·
e5be4c5df8ae…The legally binding $29.99/mo lock-for-life addendum for the first 500 paying Subscribers. Defines what maintains and what forfeits Founder status.
Read in full → - Data Processing AddendumEffective 2026-05-04 ·
4d7c23903d6f…How Charcom processes personal information on behalf of Subscribers (the data controllers) for lead data captured via Tenant Sites.
Read in full → - Acceptable Use PolicyEffective 2026-05-04 ·
3852bffaf53d…What you may and may not do with the Charcom Service. Aligned with RECO advertising rules, fair-housing law, and CASL.
Read in full → - Cookies PolicyEffective 2026-05-04 ·
fc4b17f0b2b2…What cookies and similar technologies Charcom uses, why, and how you control them.
Read in full → - Refund PolicyEffective 2026-05-04 ·
994107a15d29…When refunds are available (and when they aren’t), the 7-day satisfaction guarantee for first-time signups, and chargeback policy.
Read in full →
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